At Land Rover Bedfordview we welcome any customer feedback, compliments and complaints.  

Your input will ensure that our service and interaction in dealing with you, our client, is always on the right track and provide us the opportunity to solve any problems that you may encounter.

Please feel free to send your comments to:
Lia Clayton
PA to Dealer Principal/Marketing
E-mail: lia.clayton@smhgroup.co.za

PROCEDURE TO FOLLOW IF YOU HAVE BEEN INVOLVED IN AN ACCIDENT

1.   Seek medical care if you are injured.  Your wellbeing is your first priority.
2.   You have been provided with an SMH Paint Technics Approved Body Repair Centre brochure on purchase/service of your vehicle.  Obtain all relevant information relating to the accident which you can fill in on the accident report form on page 3 & 4 of the brochure.
3.   Exchange your name, as well as vehicle and policy information with the other parties involved.
4.   Do not argue or admit to liability with the other party.
5.   Discuss the details of the accident only with the police and your insurance claims professional.
6.   Contact your insurers' help desk.
7.   Utilise the services of a registered tow-truck operator such as "Recovery on Call" and ensure that they tow your vehicle to SMH Repair Centre.  Having your vehicle repaired at an approved repairer such as SMH Paint Technics will ensure that your warranty is not invalidated.
8.   Report your claim as soon as possible after the accident to all relevant parties.

24HOUR RECOVERY ON CALL: 072 836 7556